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PRIVACY POLICY

All data is owned and managed by the HBAS. The HBAS has created this privacy statement in order to demonstrate its firm commitment to privacy.

 

This information is gathered from all members and includes, but is not limited to, email address, first name, last name, address and telephone number. All private information is confidential and will not be disclosed except as required by law or a legal process, to enforce the Agreement, to respond to claims that such content violates the rights of third-parties or to protect the rights or interests of the HBAS, its users, members or others.

 

We do not disclose your email address nor do we sell it or make it available to any third party. However the HBAS or its subsidiary may contact you with new services, products, offers, etc. which may be of interest to you.

 

Email addresses may be used in private correspondence with the user for but not limited to customer service issues.

 

We do not store or have access to any debit or credit card details on the HBAS systems. All online transactions are executed by Protex, a secure third-party online transaction service provider.

 

We have taken preventive measures to restrict access to sensitive data, as well as to detect and prohibit certain connections and operations by unauthorized users. While our measures exceed industry standards, no claim is made as to the impenetrability of the system under unusual circumstance or its resilience to future attacks. The HBAS may access the content of your account in order to identify and resolve technical problems or service complaints.

 

All hosting servers collate data that is not personally identifiable, such as browser type and IP address. This information is gathered for all visitors to the site.

 

Email addresses may be used in private correspondence with the user for but not limited to customer service issues. 

 

We do not store or have access to any debit or credit card details on the HBAS systems. All online transactions are executed by Protex, a secure third-party online transaction service providers. 

 

We have taken preventive measures to restrict access to sensitive data, as well as to detect and prohibit certain connections and operations by unauthorized users. While our measures exceed industry standards, no claim is made as to the impenetrability of the system under unusual circumstance or its resilience to future attacks. The HBAS may access the content of your account in order to identify and resolve technical problems or service complaints. 

 

All hosting servers collate data that is not personally identifiable, such as browser type and IP address. This information is gathered for all visitors to the site. 

 

All FAQs in the ‘Funding, VAT and insurance’ section of the HBAS website dealing with insurance or financial matters have been provided by CGA Insurance Services Ltd.  CGA Insurance Services Ltd is authorised and regulated by the Financial Services Authority to advise and arrange general insurance contracts.  All Investment business is handled by CGA Financial & Investment Services Ltd, authorised and regulated by the Financial Services Authority .Representing only the St. James’s Place Group for the purpose of advising on the Group’s investment management, risk management and banking products and services. 

 

Every question received by HBAS and subsequently passed to the CGA will be answered as clearly and concisely as possible based on the information provided in the question.  The answers given will be specific to the question posted, but should be regarded as generic in nature.  The answers should not be deemed to be, nor do they constitute, specific financial or insurance advice.  The CGA recommends that specific advice is sought prior to you making any decisions that affect financial or insurance matters.